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FAQ

How do I wash and care for my products?

Each tent comes with a set up guide that provides installation and care instructions. You can also refer to each product page for more information and a downloadable version of the guide. For our rugs, towels and apparel, we recommend machine wash cold on a gentle cycle and dry on a cool cycle or line dry.

How often do you restock?

Expect regular product drops throughout the year, including sleeping bags, camp cots, chairs, tables, blankets, and tableware. 

When do things go on sale?

We believe in transparent pricing so you won't find us constantly announcing a sale. Once a year in the fall we have an end of season sale where you can shop samples, returns, and all sorts of other fun stuff at a heavily discounted rate. Sign up for our newsletter and follow us on Instagram to hear about it first.

Do you charge taxes and duties?

For US orders, tax maybe collected depending on your location. If your order is subject to tax, the tax will be calculated and charged at the time of checkout.

For International orders, taxes and duties are dependent on individual country regulations. The Get Out is not responsible for paying any duties or taxes associated with your order.

Where is everything made?

Over the past decade, we have forged strong relationships with manufacturing partners across the globe through our sister brand, Shelter Co. We continue to collaborate with these partners to create products in China, India, Indonesia, Morocco and Turkey as well as here in the U.S. If you'd like to know more please email us at hello@thegetout.shop.

Delivery & Tracking

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meet the team

MEET THE TEAM