Faq

How do I wash and care for my products?
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Each tent comes with a set up guide that provides installation and care instructions. You can also refer to each product page for more information and a downloadable version of the guide. For our cooler bags, we recommend spot cleaning with warm water and a mild detergent.For our enamelware and insulated canteens, we recommend hand washing. For our rugs and towels, we recommend machine wash cold on a gentle cycle and dry on a cool cycle or line dry.

How often do you restock?
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Expect regular product drops throughout the year, including new tent designs, sleeping bags, camp cots, chairs, tables, blankets, and tableware.

When do things go on sale?
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Expect pop up sales around the holidays and throughout the year. Join our email list or follow us on social media @thegetout to stay in the loop!

Do you charge taxes and duties?
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For US orders, tax may be collected depending on your location. If your order is subject to tax, the tax will be calculated and charged at the time of checkout.For International orders, taxes and duties are dependent on individual country regulations. The Get Out is not responsible for paying any duties or taxes associated with your order.

Where is everything made?
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Over the past decade, we have forged strong relationships with manufacturing partners across the globe through our sister brand, Shelter Co. We continue to collaborate with these partners to create products in China, India, Indonesia, Morocco and Turkey as well as here in the U.S. If you'd like to know more please email us at hello@thegetout.shop.

The Get Out Location